MSC Southeast

Winona Post: Polish customer service skills with proven SE Tech program

(1/18/2016)

Building on the success of last year's Excellence Unleashed professional development series, Southeast Technical's customized training department is again offering a course designed to help businesses create a positive customer experience. This year's theme is Superior Customer Service - Unleashing Excellence. The four-part series begins in both Red Wing and Winona on Thursday, February 18, 2016.

"Customer service skills are critical in all of our everyday interactions. How we communicate with others --whether in our words, in our writing or even in our body language -- directly affects the success of our business," according to Katie Hardyman, Southeast Technical director of business relations. "It's such a vital part of every business, of gaining new and keeping existing customers."

Read more...


© 2017 Minnesota State College Southeast

RED WING CAMPUS | 308 Pioneer Road | Red Wing, MN 55066 | 651-385-6300
WINONA CAMPUS | 1250 Homer Road | Winona, MN 55987 | 507-453-2700

Minnesota State College Southeast is an affirmative action/equal opportunity educator and employer. ADA accessible. MSC Southeast is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, or sexual orientation. In addition, discrimination in employment base on membership or activity in a local commission as defined by law is prohibited.

 

Minnnesota State Logo

A member of Minnesota State

Serving nearly 400,000 students, Minnesota State is the 4th largest system of two-year colleges and four-year universities in the nation, with 30 colleges, 7 universities, and 54 campuses across the state.

This document is available in alternative formats to individuals with disabilities by calling 877-853-8324 or 507-453-2700.