MSC Southeast - Quality Improvement - Certificate
Minnesota State College Southeast
A Technical & Community College

Business Management

Perfect for working adults who are ready to move up.


Quality Improvement - Certificate

1) 1000 level (minimum) General Education courses required unless specified

0 crs
Managing for Quality
This course covers the Total Quality Management Philosophy put forth by a variety of Quality Gurus around the world. It includes a step-by-step process to put a quality program to work in an organization, including shortcuts and how to avoid pitfalls. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

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3 cr
Coaching & Productivity Enhancement
This course covers a variety of techniques to use when coaching employees. Topics to be included are counseling, mentoring, training, correcting and how to use employee appraisal systems to improve productivity of employees. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

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3 cr
Management Theories and Organizational Studies
Effective management of organizational dynamics requires an understanding of both theory and practice. Three characteristics common to all organizations are explored: behavior, structure, and processes. How these characteristics interrelate and are influenced by actions of managers is the main focus of the class. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

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3 cr
9 crs

Total Credit Requirement - 9

Estimated Costs for this Major

Approximate Tuition/Fees:$1,706
Minimum Tool Cost:N/A
Estimated Total:$2,156


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WINONA CAMPUS | 1250 Homer Road | Winona, MN 55987 | 507-453-2700

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