Business Management

Perfect for working adults who are ready to move up.

 

Project Management - Certificate

1) 1000 level (minimum) General Education courses required unless specified

Estimated Costs for this Major

Tuition/Fees:$1,691
Tools:N/A
Books/Supplies:$450
Total:$2,141
 
0 crs
TECHNICAL REQUIREMENTS
SMGT1214
Practical Problem Solving
This course will provide participant with the skills and resources to solve organizational problems and make better decisions. The opportunity will be provided to practice various problem solving techniques and tools, including the seven quality tools. Participants will learn methods for thinking about problems more creatively. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

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3 cr
SMGT1749
Project Management
The need for business leaders and managers to manage programs and projects is evident today. Technology managers and all managers will find much higher competency in the workplace with an understanding of methods of completing projects on schedule and on budget. This course presents the specific concepts, techniques, and tools for managing projects effectively. The role of the project manager as team leader is examined, together with important techniques for controlling cost, schedules, and performance parameters. Through readings, class discussions, and interactive exercises, learners gain an understanding of both the technical and human aspects of project management. (Prerequisite: none) (3 credits: 3 lecture/0 lab)

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3 cr
SMGT2218
Service Management
This course covers how businesses are increasing profitability through a process of assessment of customer needs and changing expectations. Learn critical elements of how to train others to deliver service excellence. "Internal" and "External" customers are included in all aspects of discussion of effective customer service. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

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3 cr
 
9 crs

Total Credit Requirement - 9



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