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Minnesota State College Southeast
A Technical & Community College
MSCS 100% online IT Support AAS Program prepares students with the IT skills highly sought after in today's software development job market. Take the first steps in your IT support career path by earning your Associate's Degree in IT Support from MSC Southeast. IT support courses online from Minnesota State College Southeast provide professional training for your new IT support career and serve as building blocks for further education.

Career Area: Information Technologies
Program: Software Development & Support
Campus(es): Red Wing/Online

Major Details

At Minnesota State College Southeast, students learn computer programming, web development, and IT support using a hands-on approach. These IT support training online use broad concepts leading to detailed approaches to help you become an expert.

An Associates Degree in IT Support will increase your value in an IT Support career path.

The Associate of Applied Science degree in IT Support from MSCS is a two-year degree that includes 16 college credits of general education and 44 credits of technical education. In the final semester, students work together on a capstone project to design, develop, and implement a business application from determining business requirements, estimating timelines and costs, and implantation using various technologies. You will also complete a computer careers internship in a real-world work setting.

Learn from anywhere. All IT Support classes from MSC Southeast are available online and include a rich online application environment, instructor developed recordings, and computer programming demonstrations. Our IT support training online makes learning convenient and flexible to accommodate your busy lifestyle, but rigorous enough to ensure you develop the skills employers demand.

High quality instruction. The lessons and exercises from the Minnesota State College Southeast AAS IT Support program are designed to move students through the process of becoming software developers. You will learn a huge variety of skills ranging from broad concepts (analysis and design, software engineering, and teamwork) down to the details of coding for different environments (web servers, web clients, and IoT). Our students also use hands-on learning and cutting-edge tools to create a production-level system of their own design.

In addition to providing PC hardware support, students learn how to work with the MS workstation networking client and Microsoft Windows Server. You will also learn how to create web content and install, deploy, and support many technologies using a wide variety of tools, including:

  1. HTML, CSS, SQL
  2. Web content authoring (Adobe Dreamweaver, Photoshop, Animate)
  3. GitHub
  4. Cloud services, such as Azure web applications and databases

Take the next step to achieve an online AAS IT Support degree from MSC Southeast and put a new career in motion - apply today!


Cluster/Pathway
Career Field: Arts, Communications & Information Systems
Cluster: Information Technology Programing & Software Development Information Support Services
Pathway: Web & Digital Communications

Download the Program Plan

Courses

1) Must complete a minimum of 3 different MnTC goals in Liberal Arts and Sciences

2) 1100 or higher Liberal Arts and Sciences courses required unless specified


GENERAL EDUCATION REQUIREMENTS
Goal 4: Mathematics
Choose one Goal 4 course
3 cr
ARTS1222
Introduction to Graphic Design
This introductory course provides an overview of various industry-standard software applications used in graphic design. Students will apply visual communication strategies and creative and effective design elements and layouts. The course will focus on fundamental design concepts and historical design styles relating to text and image interaction. Students will develop various types of graphic designs to include typography, color, illustration, symbols, and photography. Prior knowledge of Adobe InDesign and Photoshop is recommended, but not required, for this course. Adobe InDesign and Adobe Photoshop (Creative Suite 6 or Creative Cloud Complete) are required applications for those taking this course online. (Meets MnTC Goal 2 and Goal 6) (Prerequisites: none) (3 credits: 3 lecture/0 lab)

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3 cr
COMM1015
Job Seeking Skills
Students will gain independence and proficiency in job searching skills through activities and assignments designed to help them learn how to find jobs, how to prepare to apply for jobs, and how to present themselves as candidates for jobs. Skills covered will include how to search electronically for a job; how to develop written documents needed for a successful self-directed job search, including how to create an electronic portfolio; and how to secure, conduct, and follow up on job interviews. (Prerequisite: none) (1 credit: 1 lecture/0 lab)

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1 cr
 
16 crs
TECHNICAL REQUIREMENTS
Technical electives (see advisor for approved electives)
Choose two or more Technical electives.
15 cr
COMC1714
Introduction to Visual Database Application Tools
In this course, students will use visual database application tools to learn database design concepts (entities, attributes, relationships, and primary/foreign key definitions), design and create databases and tables, create filter and sort queries, use summary functions, establish referential integrity and constraints, and create multiple table queries, forms, reports, and interactive reports. (3 credits: 2 lecture/1 lab)

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3 cr
COMC1741
Web Design, HTML, CSS
This course introduces web site design, authoring, management concepts. Students will create web pages which include many common HTML formatting and navigation elements: lists, tables, links, graphics, and CSS styles. (3 Credits: 3 lecture/0 lab)

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3 cr
COMC1745
Web Design and Technologies II
In this course, students will research, plan, design, implement, and evaluate web sites using a variety of technologies. Iterative design, responsive/mobile design, web server setup and administration, content management systems, cloud services, source control, continuous delivery, and social media integration will be covered. (Prerequisite: COMC1741) (3 credits: 2 lecture/1 lab)

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3 cr
COMC1746
Web Graphics and Animation
This course introduces bitmap graphics, vector graphics, and web animation concepts and tools. Students will edit bitmap images, create vector graphic images, create web animations, and integrate graphics into web pages. (3 credits: 2 lecture/1 lab)

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3 cr
COMC1754
Microsoft Server Management for Web Developers
This course introduces network server configuration and management concepts using Microsoft Windows Server. Course includes Windows Server Enterprise and Server Core installation procedures, user and service accounts, Active Directory, file and folder permissions, Group Policy, TCP/IP routing and subnetting, DHCP configuration, web and FTP server configuration, remote access and VPN configuration, command-line tools, and Docker containers. (3 credits: 2 lecture/1 lab)

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3 cr
COMC2722
Database Design & Management with SQL
Structured Query Language (SQL) is the standard language for defining, maintaining, and querying relational databases on all platforms from mainframes to microcomputers. This course covers relational database design and implementation using SQL. Topics include: select and sort queries, multiple table queries, subqueries, outer joins, aggregate functions, table updates, database design, entity-relationship (E-R) modeling, normalization, and database implementation, modifications & administration. (Prerequisite: none) (3 credits: 2 lecture/1 lab)

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3 cr
COMC2754
Computer Careers Capstone Project
Students will work in groups to design, develop, and implement business applications. Students will determine business requirements, design database tables, create UML class diagrams, design user interfaces, estimate time lines and costs, and select development and user tools. Following the project design phase, students will implement the project using various technologies including: databases, queries, programming languages, web pages, servers, and source version control. (Corequisite: COMC 2749) (3 credits: 2 lecture/1 lab)

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3 cr
COMC2793
Computer Careers Internship
This course is a supervised off-campus work experience with area businesses and organizations in the information technology field. The internship experience gives students an opportunity to integrate theory and practice by working in a supervised setting. Internships should be recognized as on-the-job training experience that draws and builds upon the student¿s prior academic and practical experience. The work experience must include elements of IT support and/or software engineering experience in order to be approved. It is understood that this experience may take various forms. The student and employer (i.e., worksite supervisor) will clearly identify the IT support/software engineering components.

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3 cr
NWAT1601
MS Workstation I
This course will explore the MS workstation networking client. The students will learn how to plan, install and configure a MS workstation in a single and multi-domain environment. Emphasis will be placed on the managing, monitoring and optimizing of network resources. Basic troubleshooting techniques will be discussed as it relates to the Microsoft networking environment. The use of diagnostic and monitoring software will be emphasized. (Prerequisite: None) (2 credits: 1 lecture/1 lab)

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2 cr
NWAT1607
PC Hardware Support
This course covers the concepts and familiarity of computer hardware components. System boards, storage devices and peripherals will be studied as to their basic purpose and functionality. Emphasis will be placed on the assembling and disassembling of a microcomputer. The student will be provided with a background in some of the techniques used to service personal computers. Fundamentals of hardware troubleshooting as it relates to keyboards, monitors, printers, mouse, floppy drives, and other peripherals will be explored. (Prerequisite: None) (3 credits: 2 lecture/1 lab)

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3 cr
 
44 crs

Total Credits Required for this Major: 60 Credits


Estimated Costs for this Major

Approximate Tuition/Fees:$13,494
Minimum Tool Cost:N/A
Books/Supplies:$1,800
Estimated Total:$15,294
 

 


Career Opportunities

  • Information Technology
  • Consulting Firms
  • Education
  • Business & Industry

Career Information

Outcomes

Program graduates will be able to:
  1. Demonstrate written and oral communication skills appropriate for business.
  2. Exhibit college level problem solving abilities applying math applications and general problem solving skills.
  3. Exhibit professional/occupational behavior and work habits.
  4. Demonstrate the ability to design, implement and/or maintain database applications.

Highlights

  • All Software Development and Support courses are available online
  • All computer programming lectures are available through lecture capture technology
  • Computer programming assessment tests are online
  • Curriculum is constantly evolving to keep up with technology
  • Skilled programmers are needed in every industry

Instructors

Mark Swanson
Mark Swanson is an experienced business applications programmer. He has worked as a programmer for the U of M and volunteered for the Peace Corps, serving organizations in Costa Rica as an IT consultant. Mark has more than 20 years' experience as an instructor at Minnesota State College Southeast. He holds a bachelor's degree in computer science from the University of Minnesota.

 

Other Majors in the Software Development & Support program

IT Support DIP

Software & Web Development AAS

Software & Web Development CERT

 

 
 

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WINONA CAMPUS | 1250 Homer Road | Winona, MN 55987
COLLEGE PHONE | 507-453-2700 | 877-853-8324

Minnesota State College Southeast is an affirmative action/equal opportunity educator and employer. ADA accessible. MSC Southeast is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, or sexual orientation. In addition, discrimination in employment base on membership or activity in a local commission as defined by law is prohibited.

 

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