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Starfish - Student Success Portal FAQ
1. What is Starfish?
Starfish is a tool that provides you with a central location to connect to the people and services that can help you reach your academic goals at Minnesota State College Southeast. It enables you to effectively engage with the Minnesota State College Southeast community and ultimately achieve your academic goals.
2. What is a Success Network?
The Success Network gives you quick access to your professors, advisor, and many service areas available to you at Southeast. Easily find the email addresses, phone numbers, and other information that can help aid in your success. You may even find that your advisor, faculty member(s) or services have enabled online appointments, allowing you to easily schedule a meeting!
3. What if I don't see anyone listed in My Success Network?
Your specific advisor(s) might be assigned yet. Check back later or contact Starfish@southeastmn.edu for additional assistance.
4. I have received a notification email from Starfish, now what?
Throughout the term you may receive emails from Starfish regarding your academic performance. The feedback will be in the form of "flags," "kudos," and "referrals." Flags are tied to concerns like attendance or missing assignments that may impact your grade. Kudos are awarded to promote and encourage strong academic performance. Referrals will connect you to key support resources on campus so you can be successful. If you receive one of these alerts, please keep in mind they are meant to help you achieve success--they do not affect your grade or carry any punitive action.
5. What if I click the Starfish link and get a "You do not have access" message?
Contact Starfish@southeastmn.edu for assistance.
6. What if I need more help?
Please stop by the Academic Support Center on the Winona or Red Wing campus, call us at 507-453-1413 (Winona) or 651-385-6391 (Red Wing), or email Starfish@southeastmn.edu.